Shipping Policy

SHIPPING POLICY

Below is the average delivery time for all our orders:

● Once the order is placed, we need 1-3 business days to process it. During the week,
processing typically takes one business day, but if the order is placed on a Friday
evening or over the weekend, it may take slightly longer.

● Once processed, the order is shipped, and delivery takes an average of 8-12
business days. We strive to make the ordering and delivery process as smooth as
possible for our customers. However, if you have any questions or comments, please
don’t hesitate to contact our customer service team.

Canceling an Order

Once an order is placed, it is immediately prepared for shipment by our automated systems. Unfortunately, this means it is not possible to cancel a completed order. If you have concernsabout the product you received, we offer a hassle-free return process. You have the right to return your order within 14 days of receipt and receive a full refund.

Shipping Costs

Shipping costs for all orders are fully covered by us. No minimum order amount is required.

Product Origin

Molly-Smith works with a global network of suppliers, including many from China, to
bring you quality products at competitive prices. We understand that you may have
questions about the origin of our products, but we assure you that we follow strict
international standards. Every product is thoroughly inspected and tested before being
shipped, and we only work with reliable manufacturers committed to excellent quality. Our
goal is to offer you the best products you won’t find in stores at the best prices. Your
satisfaction and peace of mind are our top priorities.

Questions About Your Order?

Please first check our FAQ page. It’s likely that your question will be answered there. If not,
feel free to contact us through our contact page. Our customer service team is available 7
days a week and always responds within 24 hours.